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Telemarketing Insurance? Why Most Policies Are Worthless . . .

This Alert is going to be relatively short.  Specialized telemarketing insurance policies have been on an upsurge since many courts have ruled telemarketing coverage falls outside of most standard insurance policies, and almost all carriers otherwise started sending out riders excluding telemarketing liability so that you have to buy it as […]

The Three Goals of a HI Contract

It is a bit ironic that the most under-considered topic for a contractor is almost always the customer contract.  The fact of the matter is that every job – every dollar earned – is based on that single document, yet many clients have “acquired” their contract from a competitor, or the […]

Recording Sales Rep Conduct in the Home? Not So Fast . . .

We have many clients that have signed on to some of these relatively new vendors in the home improvement space that provide the ability to record sales representative conduct in the home.  And a number of our clients have been quite pleased with the results. The problem, as is almost always […]

What the New Texas Telemarketing Law Really Means

Some new telemarketing regulations went into effect for Texas last Fall. While so-called industry “experts” raised all sorts of alarm bells about this, the reality is quite a bit different, and it seems we need to explain this. There are two different sets of regulations that govern telemarketing in Texas. […]